We run our own community clubs too!


subsninja logo 2club membership management software teamWho are we?

We’re a small group of people working in the web industry who are also involved with sports clubs in our local communities.  Using our technical know-how we created a small app to make club administration easier for us and for our friends. It worked out to be very useful, so we have now opened it up as a web service for others to use at subsninja.com. 

The "SubsNinja" project is now a neat and secure web application that club managers can use on their phone to manage:-
(1) payment collection, (2) attendance recording, (4) good record keeping and (5) GDPR compliance.

SubsNinja we feel is perfect for people who run clubs offering regular classes in any community who would benefit from a member management app that gets the job done without breaking the bank or being too complex to use.

Club types SubsNinja is suitable for include:-   Dancing clubs, Gymnastics clubs, Handball Clubs, Social soccer clubs, Aikido clubs, Swimming clubs, Karate clubs, Kettlebell, Weightloss & General Fitness clubs, Taekwondo, Judo and BJJ clubs. 

It does not matter really where you are located or what type of club you operate, SubsNinja is up to the job of helping you get fees collected easier, be more compliant with GDPR regulations and reduce your admin overhead.


Just enough functionality in your hand

We’re big believers in keeping complexity to a minimum and solving the primary problems well. Being able to do fee collection and attendance tracking comfortably on a phone while in the club was a priority for us. We continue to focus on utility of function and ease-of-use for our users as we work on development of new features you tell us you need. 


Investing in customer-driven improvement

Our promise to users is that we will listen and drive development so that SubsNinja continues to improve and be a club management tool that you rely on.  Our goals are:-

(1) to provide a great tool supported by great customer service,
(2) to innovate with the help of our users and
(3) to keep growing our user community.


Our Business Model & Ethos

To keep SubsNinja operating we charge for use of the service.
We collect a small fee (1%) on card transactions and our monthly service charge is low and linked to the number of active (paying) members you have. This keeps costs of using SubsNinja very economical. 

If you are a new club we waive the monthly service charge completely until you have more than ten paying members onboard.  

SubsNinja is an ethically run project and our goal is to be socially responsible and fair to our users. We are keenly aware that a lot of clubs are run by volunteers on a not-for-profit basis. 

 
Attentive and Responsive support for our customers

Great support is a key part of the deal we make with our users. We provide personal assistance to get you up and running with subsninja and we have a dedicated support team to help guide you through any issues. There is also a formal support request form on our Customer Support page that integrates directly into our support/trouble ticketing system. This is monitored at all times and is the best way to get our attention and track your support queries. Alternatively you can drop an email to support@subsninja.com and we’ll respond to you as quick as we can.

Need help getting started?

If you have a general inquiry, would like a demo or just want to talk to a person before trying, please send an email to mailbox@subsninja.com and we'll have Jer, our club liason officer give you a call.


Why we are a good fit to help you manage your club

 - We run our own clubs
 - We use subsninja.com ourselves
 - We are improving it every month
 - We are an ethical and socially responsible company
 - We respect (and will protect) your member's absolute right to data privacy and security.
 - We comply fully with EU GDPR privacy legislation.
 - We will provide you with a GDPR compliance contract (Data Processing Agreement) on request.
 - We use end-to-end SSL encryption to protect privacy and data security.
 - We use Strong Customer Authentication (SCA) for all payments.  
 - We are committed to this project for the long term. 


Thank you for reading our story

We would love to have you try the SubsNinja service . We don't require you to enter any credit card details to take up the two month free trial and if you are just starting your club, we won't charge a monthly service fee until you have at least eleven active members on the system.  

Start your free trial now! 
  No obligations, No Contracts, No credit card required.